House Medical is a global healthcare consultancy and procurement firm run by doctors and former investment bankers. We are committed to respecting and protecting your privacy wherever we operate. Our team understands the importance of confidentiality and trust. We handle all personal data with care, in line with our values of professionalism and integrity.
We collect personal information only when it is necessary to serve you or conduct our business. Typically, this happens when you communicate with us directly (for example, sending us an email or speaking with our consultants). The information we gather is kept to the essentials:
We do not collect any more data than we need. If you simply visit our website, we won't actively gather personal information about you by default.
House Medical may use trusted third-party services solely for communication purposes and to support our operations. For instance, we rely on secure email and IT service providers to send and receive messages or to organise information. We ensure these partners are reputable and respect data privacy. Importantly, we do not share your personal data with outside parties for marketing or any unrelated purposes — any third-party involvement is just to help us communicate with you or manage our work effectively.
We try to keep your data safe at all times. Any personal data we hold is stored securely in our company systems (for example, in protected databases or professional email accounts). We treat your information as confidential and use appropriate security measures to safeguard it. Only authorised team members can access your data, and they understand the importance of privacy. We strive to prevent unauthorised access, maintain data accuracy, and ensure information is used properly.
Your control over your information is important to us. If you ever want us to remove or delete personal details or correspondence you have shared, we try to honour that request whenever possible. Upon request, we will make efforts to delete emails or other records of communication that you no longer wish us to retain. The only exception is if we are required to keep certain data for legal or essential business reasons — in such cases, we will let you know why we cannot remove it. Otherwise, we believe in respecting your wishes and will act accordingly.
Though House Medical is based in the UK, we operate globally, serving clients and partners around the world. No matter where we process or access your information, we apply the same high standards of privacy and data protection. We ensure that all regions of our operation follow the principles outlined in this policy. Our commitment to your privacy knows no borders: we aim to build trust with every individual we work with, across every country and continent.